Terms & Conditions
Effective Date: 29/06/2026
Last Updated: 29/06/2026
Welcome to "Vockel – The Class". These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.
1. About Us
"Vockel – The Class" is an online jewelry and fashion accessories brand offering premium-quality jewelry and related products through our website.
2. Eligibility
By using our website, you confirm that:
You are at least 18 years old, or
You are using the website under the supervision of a parent or legal guardian.
3. Products
We strive to display our jewelry as accurately as possible.
However:
Actual product colors may vary due to monitor settings.
Handmade or handcrafted products may have slight variations.
Product dimensions and weights are approximate.
We reserve the right to discontinue or modify any product without prior notice.
4. Pricing
All prices are listed in Indian Rupees (INR).
Prices include applicable taxes unless otherwise stated.
Shipping charges, if applicable, are calculated during checkout.
We reserve the right to change prices at any time without prior notice.
5. Orders
Once an order is placed:
You will receive an order confirmation email.
Acceptance of your order occurs only after dispatch.
We reserve the right to cancel or refuse any order due to:
Product unavailability
Pricing errors
Suspected fraudulent activity
Payment verification failure
If payment has already been made, a refund will be processed according to our Refund Policy.
6. Payments
We accept secure online payments through authorized payment gateways.
By making a purchase, you agree that:
The payment information provided is accurate.
You are authorized to use the selected payment method.
We do not store your debit or credit card information.
7. Shipping & Delivery
Estimated delivery times are provided for reference only.
Delivery may be delayed due to:
Weather conditions
Public holidays
Courier delays
Natural disasters
Government restrictions
Other unforeseen circumstances
Vockel – The Class is not responsible for delays beyond our reasonable control.
8. Returns & Refunds
Returns, exchanges, and refunds are governed by our separate Returns & Refund Policy .
Customers are advised to review the policy before making a purchase.
9. Cancellation Policy
Orders may be cancelled only before shipment.
Once an order has been dispatched, cancellation requests cannot be accepted.
10. Product Care
Our jewelry should be handled with care.
To maximize product life:
Avoid water and moisture.
Keep away from perfumes and chemicals.
Store in a dry place.
Clean using a soft cloth.
Damage caused due to improper handling is not covered.
11. Intellectual Property
All content available on this website including:
Logo
Brand name
Product images
Videos
Designs
Text
Graphics
Website layout
is the exclusive property of "Vockel – The Class" and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
12. User Responsibilities
You agree not to:
Use the website for unlawful purposes.
Upload malicious software or viruses.
Attempt unauthorized access to our systems.
Copy or misuse website content.
Interfere with website functionality.
Violation may result in suspension or permanent termination of access.
13. Reviews & User Content
Customers may post reviews and feedback.
By submitting content, you grant "Vockel – The Class" a non-exclusive, royalty-free license to use, display, and publish such content for promotional purposes.
We reserve the right to remove inappropriate, misleading, abusive, or offensive content.
14. Limitation of Liability
To the maximum extent permitted by law, "Vockel – The Class" shall not be liable for:
Indirect damages
Consequential losses
Loss of profits
Loss of business
Data loss
Delivery delays beyond our control
Our total liability shall not exceed the purchase price of the product involved.
15. Disclaimer
While we strive to ensure accurate information, we do not guarantee that:
Product descriptions are error-free.
Website content is always accurate.
The website will operate without interruption or errors.
All products are provided "as available."
16. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.
17. Force Majeure
We shall not be liable for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to:
Natural disasters
Pandemic
Fire
Flood
War
Government actions
Internet failures
Courier disruptions
18. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated Terms will become effective immediately upon publication on the website.
Continued use of the website constitutes acceptance of the revised Terms.
19. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.
21. Contact Us
For any questions regarding these Terms & Conditions, please contact us:"
"Vockel – The Class"
Email: vockel24@gmail.com
Phone: +91-9163900479
Address: Ranabhutia Paschim Para, Mukundapur Daspara, Kol - 152